ENG301 Quiz
Business Communication
Quiz#2
Question # 1
When your message contains all the facts the reader or the listener needs, it is: Select correct option:
Complete
Considerate
Courteous
Clear
Question # 2
An inquiry asks for information about products or services, the writer is interested in ______ Select correct option:
Purchasing
Selling
Planning
None of above
Question # 3
A buffer is a statement that helps you bring your reader in a ..... frame of mind. Select correct option:
optimistic
positive
constructive
encouraging
Question # 4
If your message has something favourable or neutral for the reader, you must begin your message with ... in the beginning. Select correct option:
good-news
buffer
bad news
announcement
Question # 5
Voice mail is useful because Select correct option:
It solves time-zone difficulties
It is most effective for short messages
It is especially useful for good will and other positive messages
All of the above
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Question # 6
Editing means ______ your message that is still in rough draft Select correct option:
Composing
Revising
Completing
None of above
Question # 7
____________ means for a Company to survive, it must establish markets not only in its own country but also in many foreign countries. Thus employees must understand other cultures as well as their own country’s ethnic diversity. Select correct option:
Globalization
Competition
Privatization
Antagonism
Question # 8
...........means preparing every message keeping receivers in mind. Select correct option:
Conciseness
Consideration
Concreteness
Correctness
Question # 9
While discussing “Food” as an individual cultural variable, it may be a good idea prior to visiting one’s host country to visit various ethnic _______________ in one’s host country.
Select correct option:
Groups
Religious places
Restaurants
Festivals
Question # 10
–------------is the quality which is needed most in intercultural communication and in doing business with other countries. Select correct option:
Intellegence
Patience
Aggressiveness
Manipulation
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